Do you offer same-day service?

Yes, we offer same-day service and emergency repairs in San Jose and Santa Clara County. Call us, and we'll dispatch a technician as soon as possible.

Can I replace just one broken spring?

We strongly recommend replacing both springs at the same time. If one spring breaks, the other has undergone the exact same wear and tear and is likely to break soon. Replacing both saves you another service call fee.

How much does a garage door repair cost?

Costs vary depending on the issue and parts needed. We provide a full diagnosis and upfront, flat-rate pricing before any work begins so there are no surprises.

Do you fix broken cables?

Yes. Snapped or frayed cables are very dangerous and should only be repaired by a professional. Our trucks carry high-quality replacement cables for immediate repair.

Are your technicians licensed and insured?

Absolutely. Our business is fully licensed and insured, and all our technicians are factory-trained experts.

Privacy Policy

Name: Five Star Garage Door Service Inc.
Address: San Jose, CA
Telephone: +14087726863
Price range: $$
Rating: 5.0

Five Star Garage Door Service Inc. — Effective Date: June 2026

Section 1 — Introduction

Five Star Garage Door Service Inc. ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at fivestargarage.pro and when contacting us for garage door repair and installation services in San Jose, CA and surrounding areas.

Section 2 — Information We Collect

We may collect the following types of information:

Name, phone number, email address, and ZIP code when you submit a contact or estimate form
Service inquiries and message details you provide
Device and browser information through standard web analytics

Section 3 — How We Use Your Information

We use your information to:

Respond to your service requests and schedule appointments
Send appointment confirmations, reminders, and service updates via SMS or email if you have opted in
Send marketing and promotional messages via SMS if you have separately opted in to receive them
Improve our website and customer experience

Section 4 — SMS / Text Messaging

If you opt in to receive SMS messages from Five Star Garage Door Service Inc., the following applies:

You may opt in to receive non-marketing SMS messages about appointment confirmations, reminders, service updates, and follow-up notifications.
You may separately opt in to receive marketing SMS messages about special offers, discounts, and service updates.
Consent to receive SMS messages is never required to submit a form or receive services.
Message frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP to any message. To get help, reply HELP or contact us at (408) 772-6863.

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Section 5 — Information Sharing

We do not sell, trade, or rent your personal information to third parties. We do not share your information with affiliates for marketing purposes. We may share information with service providers who assist in operating our business (such as scheduling or customer support tools) solely for those operational purposes.

Section 6 — Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Section 7 — Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at:

Five Star Garage Door Service Inc.
San Jose, California
Phone: (408) 772-6863
Email: fivestargdsinc@gmail.com

Section 8 — Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Section 9 — Contact Us

If you have questions about this Privacy Policy, contact us:

Five Star Garage Door Service Inc.
San Jose, CA
Phone: (408) 772-6863
Website: fivestargarage.pro

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