Do you offer same-day service?

Yes — same-day service is our standard. Call us at (669) 369-3795 and in most cases we can have a technician at your door within hours. We operate 24/7 including weekends and holidays.

Can I replace just one broken spring?

Technically yes, but we recommend replacing both springs at the same time. If one spring has broken, the other is typically the same age and will fail soon after. Replacing both at once saves you a second service call and keeps your door balanced.

How much does a garage door repair cost?

Most repairs range from $150 to $350 depending on the issue. Spring replacements typically run $175–$275. Opener repairs range from $100–$200. We provide a flat-rate upfront quote before any work begins — no hourly charges and no hidden fees.

Do you fix broken cables?

Yes. Broken or frayed cables are a safety hazard and should not be ignored. We carry replacement cables on every truck and can typically complete the repair same day. Do not attempt to use the door until cables are repaired.

Are your technicians licensed and insured?

Yes. Five Star Garage Door Service Inc. is fully licensed and insured in California. All technicians are factory-trained and background checked. You can have complete confidence in who is working at your home.

Knowledge Base

Garage Door Tips & Advice

Straight answers from a family-owned Bay Area garage door company — repair tips, maintenance advice, and what to know before you buy.

August 2026•4 min read

Why Is My Garage Door So Heavy? 6 Signs Your Springs Are Failing

If your garage door suddenly feels heavy or slams shut, a broken spring is the likely culprit. Here's how to tell — and why it's dangerous to keep using it.

Need a repair now? Call (669) 369-3795 for same-day service

Our trucks are fully stocked and ready to respond across San Jose and the entire Bay Area.

Call (669) 369-3795